me: *places INSURGENT on the counter* *smiles*
her: oh, so you liked the first one?
me: yes, very much. did you?
her: me too. i haven’t had a chance to read this one yet.
me: i’m pretty excited about it.
her: are you part of our customer rewards program?
her: what’s your last name?
me: mumford. *spells*
her: *types and types* *long pause* your first name?
her: *types and types* *long pause* you said it was R-U-M-F-O-R-D?
me: oh, no. it’s MUMford with an M.
her: ah, yes. found you.
and with that second chance not to mumble, i was indeed found, rung up, and out the door with a book, which, incidentally, did not care how i spelled or spoke my last name.